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Help & Support

What is a vaporizer?

A Vaporizer is a device used to release the active ingredients of your blends or oils/concentrates without combustion (which creates vapor). This is achieved through either conduction or convection (see below).

Does my product come with a warranty?

For each product, the warranty period and coverage is pursuant to the manufacturer’s warranty policy. Most vaporizers come with a 1 year manufacturer's warranty. We can handle the entire warranty process on some vaporizers, but some manufacturer's like DaVinci and Magic Flight request that all warranty claims are processed by them directly. We will assist customers wherever possible. Please get in touch one of our representatives if you have any questions concerning the warranty on your vape. 

How long does it take for my product to ship

All shipping ties will be estimated at checkout, when we dispatch we will send you a tracking number that you can use to track your order. We keep out shipping costs to a minimum if we have any at all. With free delivery on all orders over €50

Any Other Questions or need help with an order?

Contact us using live chat or the form below and we will get right back to you